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Gigabytes of e-mail folders should be scaled down to megabytes. "No one should have more than 150M bytes of e-mail. The users will have to decide what they want and what to store. What organizations need to do, then, is to understand the impact of mission critical information on their business and the repercussions of downtime on these systems. Sometimes, he pointed out, the realization of what is mission critical and what is not may dawn only "by accident", when people find themselves unable to react because they cannot get access to relevant information, say, about their customers. But e-mail too is essential because people can't work without it, he said. "E-mail does not necessarily have to be stored on mission-critical systems," he pointed out.īut, as Craig Stevens, vice president of Asia Pacific sales at Veritas Software, pointed out, "e-mail combined with important attached documents becomes a critical element."įor Benjamin Wong, group financial controller, Simmons, mission critical data includes information relating to customers and inventory, that can be accessed in real time. Tai cited e-mail as one application that is gobbling up a lot of storage space. Sometimes, staff have the habit of archiving everything which means that a company's need for storage keeps increasing." "It is undeniable that companies in general, are storing more and more information. Victor Tai, director of information systems and services, Discovery Channel, has seen storage requirements grow, boosted in no small part by a laissez faire attitude towards storing information. "When an organization takes the approach of managing everything from a common approach, that is, manage everything or manage nothing, the costs are high," he said. And yet, organizations cannot afford to store every single piece of data. "It is often very difficult for large organizations to categorize data into different management levels for service monitoring, performance, data availability and data protection," he said. Ong Chee Beng, country manager of StorageTek Corp., said the most common storage issue for organizations is separating useful, important data from information that requires less management. The words "mission critical data" have a different meaning for different organizations, depending on the nature of their business.
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